Jira Service Management

{"xsrfToken":"8390f9c2d9a867d3743b047b205b81bd5b9e51a1_lout","branding":{"id":"8","key":"scs","name":"Star Customer Support","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#07121f","headerLinkHoverBGColor":"#07121f","headerBadgeColor":"#07121f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8728d58d-66ae-4226-8b66-6976696adb0e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmI0ZjM5MS02ZGRkLTQ3NDMtOWNmZi05Njg1NzQ5YTNmYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3MjhkNThkLTY2YWUtNDIyNi04YjY2LTY5NzY2OTZhZGIwZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3MzIyNzAsIm5iZiI6MTczNDczMTY3MH0.qoloeuVa3lacQTVKvZjI4TcO4NS69QdpWZaZhAUvweg&client=86b4f391-6ddd-4743-9cff-9685749a3fb2&mode=fit","logoId":"8728d58d-66ae-4226-8b66-6976696adb0e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the STAR Service Portal","sharedPortalName":"STAR Service Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the STAR Service Portal","sharedPortalName":"STAR Service Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1c67f75e-f574-403a-bd8c-1c13cbc2c9f4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmI0ZjM5MS02ZGRkLTQ3NDMtOWNmZi05Njg1NzQ5YTNmYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjNjdmNzVlLWY1NzQtNDAzYS1iZDhjLTFjMTNjYmMyYzlmNCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3MzIyNzAsIm5iZiI6MTczNDczMTY3MH0.b2LVj7Ljhlc-zaXw2WUlnm7d1ZodRZ11UyOGpv71Sv8&client=86b4f391-6ddd-4743-9cff-9685749a3fb2&height=300&mode=fit","bannerMediaApiFileId":"1c67f75e-f574-403a-bd8c-1c13cbc2c9f4","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"scs","projectId":10056,"serviceDeskId":8,"name":"Star Customer Support","description":"Welcome! You can raise a STAR Customer Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":true,"reqTypes":[{"id":"89","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"A change in software, process or function. Approval of cost before work start.","icon":10536,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[22],"key":""},{"id":"96","name":"Service Request","descriptionHtml":"","callToAction":"Service Request","introHtml":"Service Request. (A formal request from a user for something to be provided – for example, a request for information or advice; create, edit or reset a password.)","icon":10516,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[22],"key":""},{"id":"93","name":"Siscommerce Support","descriptionHtml":"","callToAction":"Siscommerce Support","introHtml":"Support related to the SISCommerce portal.","icon":10541,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[22],"key":""},{"id":"95","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"Incidents. Something that should work, is not working.","icon":10541,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[22],"key":""},{"id":"123","name":"E-mail request","descriptionHtml":"","callToAction":"E-mail request","introHtml":"Request comming in by E-mail","icon":10527,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"92","name":"Information","descriptionHtml":"","callToAction":"Information","introHtml":"Information for customer - logins, review of environement and so on.","icon":10458,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"91","name":"Monitoring Notifications","descriptionHtml":"","callToAction":"Monitoring Notifications","introHtml":"","icon":10519,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[],"key":""},{"id":"90","name":"Possible Defect","descriptionHtml":"","callToAction":"Possible Defect","introHtml":"Possible defects in the software","icon":10520,"iconUrl":"https://sismarine.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[95,93,96,89]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NmI0ZjM5MS02ZGRkLTQ3NDMtOWNmZi05Njg1NzQ5YTNmYjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDU2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3MzI4NzAsIm5iZiI6MTczNDczMTY3MH0.1cv8wxHVjAU8BBQoF2f-8Wlo8FvGQTFv6Gc8WUSzxJM","targetCollection":"upload-project-10056","endpointUrl":"https://api.media.atlassian.com","clientId":"86b4f391-6ddd-4743-9cff-9685749a3fb2","tokenDurationInMins":20}},"sharedPortal":{"name":"STAR Service Portal","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sismarine","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8390f9c2d9a867d3743b047b205b81bd5b9e51a1_lout","baseUrl":"https://sismarine.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sismarine.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"86b4f391-6ddd-4743-9cff-9685749a3fb2","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b4287d58c69a4b058a42e847cce09692","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}